What does traffic incident management refer to?

Traffic incident management refers to a coordinated process aimed specifically at effectively managing traffic incidents. This approach entails a series of strategic measures and protocols designed to minimize congestion, enhance safety, and reduce the duration and impact of traffic incidents on roadways. By employing a systematic response to incidents, law enforcement, emergency services, and traffic management agencies can work together to clear accidents, restore normal traffic flow, and ensure the safety of all road users.

This cooperative effort not only involves immediate response strategies but also planning and preparation to deal with incidents efficiently when they occur. By having established procedures and communication among multiple agencies, traffic incident management helps to optimize the usage of resources and reduces the overall impact of incidents on the transportation network.

In contrast, a delayed response or an unplanned reaction lacks the structure and efficiency needed to effectively address traffic incidents, ultimately leading to prolonged congestion and potential safety risks. Guidelines for non-emergency traffic situations do not encompass the proactive coordination and tactical management required in the face of actual incidents on roadways.